It’s midnight and my water just broke!
What should I do?

Assuming you are referring to your water line, stay calm and try to locate a valve near the break that will shut off the water to the area. If this proves unsuccessful, you’ll need to find your main water valve. Turning this off will shut off the water to your whole house. Next, call (336) 561-1261 and we will assess your situation and decide its emergency potential. If we detect that an  emergency is looming, we’ll arrive quickly to find and fix the leak. If your situation is not an emergency, a member of our team will contact you early in the morning to make the repair. Leave the labor to us!

Is it okay to use cleaning tablets in my toilet tank?

We advise against using cleaning tablets for toilets. While deodorizers are generally fine, over time, the tablet itself can lead to clogs in the small jets responsible for filling the toilet bowl with water. If this situation arises, the jets will require cleaning to restore proper water flow.

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    What can I do to prevent my laundry drain from clogging?

    We suggest using a strainer or drain cover on the drain specifically designated for your washing machine’s discharge tube. Additionally, it can be beneficial to utilize a lint sock on your dryer’s discharge line to minimize lint accumulation in the laundry room. This proactive approach helps prevent clogs in laundry drains that often occur due to the lint generated by both the washer and dryer.

    How can I tell if my gas line is malfunctioning?

    The primary gas line to your residence runs underground and then links to gas-powered appliances within your home. This pivotal element of your lifestyle and well-being is often overlooked, as aging gas lines typically require infrequent replacement. Although, instances of damage can arise from factors such as nearby construction or natural disasters like earthquakes. Despite this, homeowners often disregard the condition of their gas lines.

    Ensure the safety of your family and the proper functioning of your gas lines by adhering to this concise set of important considerations:

    *After any natural calamity, such as an earthquake or tornado, that might compromise your gas line, arrange for a post-disaster inspection.

    *Prior to engaging in any excavation or construction near your residence, familiarize yourself with the location of your gas line.

    *If you detect the distinct odor of rotten eggs within or around your home, promptly evacuate the premises and contact a professional without delay.

    *A hissing noise in the vicinity of a gas-powered appliance could signify a gas leak. In such instances, urgently seek the assistance of a professional.

    *Unexplained withering of plants indoors or dead grass in a specific section of your yard might indicate a gas leak, warranting a thorough inspection.

    It is essential never to attempt diagnosing or repairing a gas issue on your own. Incorrect installation could lead to leaks due to improperly fitted or loose valves. Engaging a qualified professional is imperative. Our skilled technicians are readily available to respond to emergencies and address any gas line or gas appliance concerns. By prioritizing the well-being of your family and the condition of your gas infrastructure, you can uphold a secure and functional living environment.

    Why is there no hot water, but also no tank leak?

    For electric water heaters, if you experience issues, follow these steps:

    Check the breaker: Examine your electrical panel to see if the breaker for your water heater has tripped. If it has, reset it. Should it repeatedly trip, there might be a problem with the wiring or heating element in the tank.

    For gas water heaters: Verify if the pilot light is extinguished. If it’s out, consult the manufacturer’s instructions for re-ignition. You can also contact our office for guidance on the process. If the problem persists, the gas control valve could be faulty.

    Our proficient technicians are equipped to troubleshoot and repair these issues. Regardless of whether your water heater is electric or gas, their expertise ensures prompt resolution, ensuring you have a reliable and efficient water heating system.

    How do I keep my water lines from freezing this winter?

    Pipes near outside walls or exposed ones should be covered to keep them from freezing. But sometimes, pipes get overlooked or old insulation wears out, leaving them open to the cold.

    Check for pipes in cold places like garages, crawl spaces, and attics. Also, look in unfinished basements where pipes might lead to kitchens or bathrooms along exterior walls. If you find pipes in these spots without insulation, they could freeze when it gets below 20 degrees.

    The best way to keep your pipes safe? Be prepared. Before winter, cover any exposed pipes and replace old insulation. You can also add more insulation in attics, basements, and crawl spaces to keep them warmer.

    If cold weather hits before you’re ready, think about the following tips to prevent pipes from freezing and breaking.

    • Turn the faucets on slightly so water continues to flow in the pipes.
    • Open your kitchen and bathroom cabinet doors to let the room’s heat get to the water pipes, especially those near cooler spots in the walls.
    • Close the garage doors if water pipes are inside the garage or along its adjoining walls, no matter if the garage is heated or not.
    • Maintain your home’s daytime warmth into the evening, especially as it gets colder outside.
    • Use a space heater in colder areas, such as unheated rooms or cabinets near exterior walls, to help prevent pipes from freezing. Make sure to plug it directly into a GFCI outlet, skip the extension cords, and turn it off if you’re not in the room.
    • When you’re not home during chilly periods, set your thermostat to at least 55 degrees. Have a friend drop by now and then to run your faucets, helping to keep the water moving in the pipes.

    Too late, my water pipes are frozen. Now what?

    In the event of frozen pipes, swift action is essential. Start by introducing heat to the frozen portion without delay. To alleviate pressure in the line, open the faucet. Then, employ tools like a hair dryer or heating pad to initiate the thawing process at the frozen segment. Prior to attempting thawing, carefully inspect the frozen pipe section for any cracks. Should you notice any leaking, be prepared to shut off the main water supply.

    If you encounter a frozen water line issue, don’t hesitate to reach out to the experts at Bohannon’s Plumbing & General Repairs. Our dedicated team is available around the clock, 24/7, to reinstate your water flow and address any ruptured pipes, ensuring your plumbing is in optimal working condition once again.

    When is it time to replace my faucet?

     A malfunctioning faucet might be a suitable candidate for repair in certain scenarios. For instance, if the faucet has developed a dripping issue requiring a new washer, if a rubber gasket has cracked or dried out, or if a handle or pipe connection has come loose, repair could be a viable solution. However, it’s advisable to consider replacing your faucet if you observe the following signs:

    • Despite attempted repairs, the faucet continues to drip persistently.
    • The fixture displays signs of aging, such as rust, mold, significant mineral deposits, or deterioration.
    • Water accumulates around the handles, indicating potential leaks.
    • You hear unusual sounds like squeaking or clanking, which might point to underlying cracks in the fixture.
    • Water pressure is notably weak, or the water from that particular faucet exhibits an unpleasant odor or taste, distinct from the rest of the house’s water.

    Should you require professional assistance, Bohannon’s Plumbing & General Repairs is here to help. Our skilled team can efficiently repair your faucets, ensuring they operate flawlessly. Don’t hesitate to contact us today for your plumbing needs!

    What are the signs of a water leak and how do I find & fix it?

    A water leak might be present if you observe the following signs:

    • Your water bill shows an unexpected increase.
    • You hear the sound of running water despite no faucets being open.
    • Water spots become visible on your ceiling.
    • Water stains or mold develop near the water line.

    To ascertain the existence of a water leak, begin by ensuring all faucets are turned off and no water-using appliances are active. Note down the numbers on your water meter and check again after an hour. If the numbers have changed, this indicates a water leak. To determine whether the leak is within your home or in the water line leading to your home, shut off the main water supply to your home and once again record the meter numbers. If there’s no change, the leak is within your home. If the numbers alter, the leak is likely in the buried water line supplying your home.

    If you haven’t noticed any visible signs of dripping or pooled water, especially in cabinets or near water-consuming appliances, don’t hesitate to reach out to Bohannon’s Plumbing. Our experts can help you pinpoint the source of the water leak and address the issue promptly.

    If you have not noticed dripping or pooling water in cabinets or around water consuming appliances, call Bohannon’s to help identify exactly where the water leak is.

    How often does a water heater need service or replacement?

    To maintain the efficiency of your water tank, it’s recommended to perform an annual flushing to prevent sediment buildup. You can undertake this task yourself by connecting a hose to the bottom drain of the unit and directing it to a basement floor drain. Allow the drain to remain open for around 7 minutes, enabling thorough sediment removal. While this is a manageable DIY activity, engaging a plumber for an annual inspection of your water tank or tankless heater ensures comprehensive assessment of all components, promoting longevity for your unit. Generally, water heaters should be replaced approximately every 10 years.

    Consider the following signs when determining if it’s time to replace your water heater:

    • Inadequate hot water: If you frequently run out of hot water despite minimal usage or if you receive no hot water from an aging water heater, replacement might be necessary.
    • Unusual noises and rusty water: Water heaters nearing the end of their lifespan might emit banging sounds or produce rusty water, indicating potential internal issues.
    • Leaks: Leakage from the water heater is a strong indication that it’s approaching the end of its useful life.

    Replacing your water heater when these signs become evident is advisable to avoid disruptions and ensure efficient performance. By proactively addressing these issues, you can maintain a reliable hot water supply and prevent potential damage caused by a failing water heater.

    Do I need to have my garbage disposal serviced?

    Garbage disposals generally have a lifespan of around 10 to 15 years, requiring minimal maintenance that homeowners can undertake. To ensure the optimal functioning of your disposal, follow these steps:

    • Mindful disposal: Refrain from putting items like potato peels, coffee grounds, bones, hard seeds, and oil or grease into your garbage disposal. These can cause clogs or damage.
    • Blade maintenance: Periodically sharpen the disposal’s blades by grinding a few ice cubes, followed by flushing with cold water. This helps keep the blades effective.
    • Cleaning and descaling: Use one cup of vinegar to descale and clean your disposal. Allow it to sit for an hour, then flush with hot water.
    • Cold water usage: When grinding food debris, always use cold water. Cold water helps solidify greasy substances, preventing them from accumulating in the pipes.
    • Dislodging items: If something gets stuck in the disposal, avoid putting your hand in. Instead, use a long wooden spoon to gently dislodge the item. You might also need to press the reset button located on the bottom of the unit to restart it.
    • Citrus rinds: Keep your disposal smelling fresh by occasionally grinding up citrus rinds.
    • Professional help: If you encounter clogs below the disposal, reach out to Bohannon’s Plumbing & General Repairs for assistance.

    By adhering to these guidelines, you can maintain the functionality and longevity of your garbage disposal while minimizing the risk of clogs and malfunctions.

    How will I know when my toilet needs replacing?

    Replacing your toilet might be necessary if you observe any of the following signs:

    • Frequent and unexplained clogs: If your toilet experiences frequent clogs (occurring once a week or more) that appear unexplained, random, or unusual, it could indicate an underlying issue.
    • Ineffective flushing: Needing to flush the toilet multiple times to clear the bowl is a sign that the toilet is not functioning efficiently.
    • Water pooling or cracks: If water pools around the base of the toilet or you notice cracks on the bowl or tank, it could indicate leaks or structural issues that might require replacement.
    • Toilet wobbling: Even after tightening the bolts securing the toilet to the floor, if it still wobbles, it could indicate an unstable or damaged base, potentially necessitating replacement.
    • Mineral deposit buildup: Excessive accumulation of mineral deposits around the inlet hole and siphon tube can affect the toilet’s flushing performance and might warrant replacement.

    When any of these signs become evident, considering toilet replacement is prudent. Addressing these issues promptly can help you maintain a functional and efficient bathroom fixture, ensuring a smooth experience for both residents and guests.

    When is a sewer camera inspection needed?

    Sewer camera inspections are invaluable for uncovering concealed issues within your pipeline. These inspections provide technicians with a clear view of your interior walls, enabling precise diagnosis of plumbing problems. It’s advisable to opt for sewer camera inspections if you’ve been encountering frequent piping issues like clogs and backups. Moreover, proactive sewer camera inspections serve to ensure the optimal condition of your sewer line and to detect potential issues at their nascent stages. Our skilled specialists rely on comprehensive sewer camera inspections to guide their repair efforts. The recorded video footage provides insight into the inner workings of your pipes. Armed with this information, our professional team swiftly undertakes affordable and efficient repairs, addressing the identified problem.

    How often should my water heater tank be cleaned?

    Maintaining your water heater tank is essential to prevent sediment accumulation and potential leaks. Regular cleaning is crucial for eliminating unwanted debris and sludge that can accumulate within the tank. Our experts employ standard cleaning tools and techniques to thoroughly cleanse your tank, promoting the efficient operation of your water heater. To maintain a smoothly running water heater system, we strongly advise scheduling a cleaning with Bohannon’s Plumbing at least once a year. This routine maintenance ensures that your tank remains effective in delivering a continuous supply of hot water to your home.

    How do tankless water heaters work?

    A tankless water heating system, often referred to as an on-demand water heater, offers several advantages. These systems are not only cost-efficient but also durable and highly effective when compared to traditional water heaters. One of the benefits of tankless water heaters is their space-saving design, which takes up minimal room in your home. These systems are highly energy-efficient, consuming 30% to 50% less energy than conventional tank-based heaters, resulting in reduced utility costs.

    Unlike traditional water heaters that store a certain amount of hot water in a tank, tankless systems operate on-demand. They heat water only when you need it, eliminating the need to maintain gallons of hot water in storage. This approach ensures a continuous supply of hot water but without the wastage associated with storage tanks.

    For homeowners seeking to lower their water bills and minimize maintenance requirements, we recommend considering tankless water heaters. Our experienced technicians specialize in installing new tankless water heaters in homes across North Carolina. By opting for a tankless system, you can enjoy the benefits of efficient and on-demand hot water while also contributing to energy and cost savings.

    Does chlorine have an impact on our water?

    Elevated levels of chlorine in your household water can have detrimental effects on your family’s health and well-being. Bohannon’s Plumbing offers effective water filtration systems to address this concern for property owners across North Carolina. Our systems are designed to efficiently remove chlorine from your water supply, safeguarding your family’s health.

    Chlorine, when absorbed through the skin, can have negative effects on the body. It can contribute to the acceleration of the aging process and strip the skin of its natural oils, resulting in dry and unhealthy skin. Furthermore, chlorine has the capacity to eliminate beneficial bacteria that play a crucial role in protecting our bodies from harmful diseases and infections. Excessive chlorine levels can cause significant harm, underscoring the importance of having a reliable water filtration system installed in your home.

    Bohannon’s Plumbing understands the necessity of clean and chlorine-free water for your family’s health. Our water filtration systems are designed to efficiently address this issue, ensuring that you have access to safe and healthy water for your daily needs.

    What are sewer bellies?

    A sewer belly is a condition that arises when a segment of your sewer pipe sinks due to inadequate soil conditions. This issue is frequently a result of improperly executed sewer line installations. Sewer bellies can also occur organically as a consequence of tree root intrusion or extreme variations in weather. The sinking causes a trough-like formation that accumulates debris, sludge, sediment, and waste. Neglecting to address sewer bellies can lead to erosion, blockages, and sewer backups.

    Bohannon’s Plumbing specializes in rectifying sewer bellies by pinpointing the weakened section and reinforcing damaged pipes. Our skilled technicians undertake the necessary repairs to counteract this issue. In addition, we take proactive measures to prevent sewer bellies from occurring. This involves the installation of new plumbing systems using robust bedding techniques that en

    With Bohannon’s, you can expect comprehensive solutions to tackle sewer belly issues and ensure the smooth operation of your plumbing system.

    What can cause pipe problems?

    Issues within your pipeline can arise from a variety of factors that property owners should be aware of:

    Tree root invasions: Among the most common and severe problems is tree root invasion. Tree roots infiltrate your drainage system and coil around your pipes, resulting in blockages and water loss. If neglected, these invasions can lead to significant pipeline damage, potentially destroying large sections.

    Corrosion: Over prolonged periods, corrosion gradually corrodes your plumbing, leading to leaks. This issue is particularly prevalent in pipes older than 30 years. Corrosion might also occur if your water has a high pH level.

    High water pressure: Elevated water pressure can cause gradual wear and tear on your pipes. Increased water flow intensifies the likelihood of leaks. In more extreme cases, high water pressure can even lead to pipe bursts. Leaks and water damage are often concentrated around pipe joints, which are the more vulnerable areas of your pipeline.

    Clogs and blockages: Neglected clogs and blockages within your pipeline can result in substantial damage. Unaddressed minor clogs can escalate into major obstructions, disrupting waste and water flow. To combat this, we recommend our hydro jetting services. Hydro jetting effectively removes clogs of various sizes. The potent water stream dislodges waste, sediment, tree roots, and any other debris hidden within your pipeline.

    By understanding and addressing these potential issues, property owners can proactively protect their plumbing system and ensure its long-term functionality.

    How do I know if I have a water leak?

    Neglecting your property’s maintenance can lead to unnoticed water leaks that cause extensive damage and require costly home repairs. However, recognizing plumbing leaks is feasible when you’re aware of the signs to watch for.

    Key indicators of a potential leak within your home include:

    • Soft and spongy floors
    • Discolored walls or floors
    • Mildew or rotting smells
    • Cracks in your foundation
    • Spontaneous water meter changes
    • Drips from your ceiling
    • Unexpected water flow

    Should you notice any of these telltale signs, don’t hesitate to reach out to Bohannon’s Plumbing. We offer advanced leak detection equipment that accurately pinpoints the precise location of leaks. Once identified, we swiftly and effectively address the issue, ensuring timely repairs and preventing further damage. Our goal is to provide you with quality service and restore the integrity of your plumbing system.

    What is a slab leak?

    Slab leaks arise when concealed pipes located behind your walls or beneath your floors begin to leak. These leaks often go unnoticed due to their hidden nature. Factors like subpar construction, water quality issues, elevated water pressure, and pipe friction can contribute to the development of slab leaks.

    Common indicators of a potential slab leak include:

    Flooring spots: Wet or discolored areas on your flooring.

    Water seepage: Water rising from the ground.

    Foundation movement: Shifts or movements in your foundation.

    Unexplained odors: Musty or moldy smells without apparent cause.

    Sewer line effects: Frequent backups in toilets, sinks, and showers, as slab leaks can impact your sewer line.

    Slab leaks can have adverse effects on your home’s foundation and require immediate attention. The potential damage makes prompt repairs essential. At Bohannon’s Plumbing, we offer expert slab leak detection services and foundation restoration solutions to ensure your home remains safeguarded from water-related damage. Our goal is to help you maintain a secure and functional living space.

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